Southwest apologizes for delays, cancellations, blames technology issues

Southwest Airlines flights were delayed and canceled early Saturday morning. 

In a assertion to Fox Enterprise, the airline cited “intermittent general performance difficulties pursuing program right away routine maintenance of some of [its] backend technological know-how.”

“We offer heartfelt apologies to our clients for any inconvenience, and gratitude to our workforce who are doing work diligently to make it up to them,” the airline wrote. “We’ll continue to update shoppers whose journey with us nowadays might be delayed as outcome of the now-fixed troubles.”

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Flight tracker FlightAware showed far more than a thousand delayed flights on Southwest shortly right after 9 a.m. ET, with 179 cancellations. 

Passengers reacted to the improvements on social media, responding to a Friday April Fool’s Day tweet from Southwest. 

A Southwest Airlines aircraft takes off for flight. The company is working with cancellation difficulties for practically a week in October 2021. (AP Photo/Wilfredo Lee)

“You want a joke? Bag service fees,” the @SouthwestAir account claimed

“Form of undesirable taste to make a Twitter joke when seemingly each individual flight right now is delayed,” Fox 61 meteorologist Ryan Breton replied

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Ticker Stability Last Transform Improve %
LUV SOUTHWEST Airways CO. 41.24 -1.15 -2.71%

Other people shared tales of lengthy prospects support calls, double cancellations and exorbitant airfare. 

Airline ticket rates have risen due to amplified journey and presently sky-significant gas costs have been driven additional up by Russia’s invasion of Ukraine. 

KPRC 2 in Houston, Texas claimed Saturday that the resource of delays was a “planned technique outage” and that a spokesperson for Houston Airports informed the station the airlines technique was down for two hrs, commencing at 4 a.m. local time. 

North Carolina’s WNCN said the “nationwide method failure” had triggered delays out of Raleigh-Durham Intercontinental Airport.

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Fox Business’ Edward Lawrence was at Ronald Reagan Washington National Airport in Washington, D.C., and tweeted about the challenge. 

“Update: Gate Brokers stating that the @SouthwestAir technique is back up. They are starting off to check out and catch up with bag checks and boarding,” he wrote at 6:57 a.m. ET.

Candice Cearley

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